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Compliance Training

Being Compliant is Essential to Our Business

Identity MSO is committed to establishing and maintaining an effective compliance program in accordance with government regulations. Our Compliance Program, established by our Board of Directors in conjunction with our senior management team, is one of the key components of our commitment to the highest standards of ethical practice. The intent of the Compliance Program is to provide general guidance regarding compliance, ethics, and conduct to all Identity MSO employees.


Please contact Human Resources at humanresources@identitymso.com in order to take any of the following compliance courses.

Bloodbourne Pathogen Awareness

This course will provide you with a basic understanding of bloodborne pathogens, common modes of transmission, methods of prevention, and what to do if an exposure occurs. Information presented will help minimize serious health risks to persons who may have personal exposure to blood and other potentially infectious materials in the workplace. The content in this course is designed to comply with the intent of the applicable regulatory requirements. The training requirements established under the Bloodborne Pathogen standard require an employer to allow for an opportunity for interactive questions and answers with the person conducting the training session. Employers may use a variety of methods to meet the intent of the standard. As an example, OSHA has previously stated that an employer can meet OSHA's requirement for trainees to have direct access to a qualified trainer by providing a telephone hotline. Learner objectives for this course are to identify bloodborne pathogens and symptoms of bloodborne diseases, identify modes of transition of bloodborne pathogens, recognize the proper use and handling of personal protective equipment, identify measures to be taken when the skin or eyes are exposed to infectious material, and specify the components of an Exposure Control Plan. This course was developed with subject matter support provided by EnSafe Inc., a global professional services company focusing on engineering, environment, health and safety, and information technology.

Duration: 60 minutes

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HIPAA - Privacy Rule for Covered Entities

The information that a health care provider collects and uses to provide patient care is confidential and often sensitive. Because of the sensitive nature of medical records and other personally identifiable information, patients trust their health care provider to safeguard their information and use it appropriately. Employees of organizations that are considered 'covered entities' under HIPAA work with patients and their confidential information on a daily basis, and are required to follow the HIPAA Privacy Rule as well as their employer's internal privacy policies. In this course, you will learn how to identify protected health information, how to appropriately use and disclose PHI, and how to implement best practices for safeguarding the information you work with every day. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state.

Duration: 30 minutes

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Communicating Across Cultures

Communicating effectively across cultures can be very difficult. Not only must you pay attention to the cultural distinctions of your audience and adjust your style to them, but you also need to adjust your style to different forms of communication. This course offers guidelines and best practices for speaking and writing across cultures. The course also highlights the importance of keeping your audience's cultural expectations in mind when creating presentations and how to make your presentations effective in a variety of cross-cultural settings. Finally, the course provides a chance to practice communicating effectively through scenarios involving high- and low-context cultures.

Duration: 61 minutes

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Code of Conduct Awareness - Higher Education Edition

An educational institution's Code of Conduct is a key part of its ethical framework. Outlining the institution's key ethical principles and providing guidance on the expected standards of behavior for employees, the Code serves as an important resource for employees as they navigate the sometimes challenging waters of the workplace. This course will introduce employees to the uses and benefits of their institution's Code of Conduct, and offer practical advice on how to apply the Code to ethical dilemmas they may encounter in the academic environment.

Duration: 15 minutes

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Office Safety

This course is designed to raise awareness about hazards that may be encountered when working in office and administrative environments. The common hazards associated with work in offices are high noise levels, poor air quality, ergonomic hazards, and office accidents and injuries such as electrical shock and falls. The content of this course is designed to comply with the applicable regulatory requirements. The learning objectives of the course are to identify office noise abatement and air quality and ventilation strategies; identify the signs and symptoms of ergonomic hazards; and identify how to prevent potential office hazards and common office injuries, such as back strain, slips, trips, falls, eyestrain, and electrical shocks. This course was developed with subject matter support provided by EnSafe Inc., a global professional services company focusing on engineering, environment, health and safety, and information technology.

Duration: 30 minutes

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Sexual Harassment for Employees

Sexual harassment can have a disastrous impact on victims, offenders, and the company in which the offenses occur. Training employees in the essentials of prohibited conduct is an important part of reducing liability and maintaining a professional work environment. This course helps participants identify the types of sexual harassment and recognize behaviors that may be considered sexually harassing in the workplace. Participants will also learn about courses of action available to victims, as well as the rights of employees and the responsibilities of employers relative to sexual harassment in the workplace. This course can help your company demonstrate its commitment to a fair, responsible, and healthy organizational environment free from harassment and intimidation. This course was developed with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass + Green PA. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state.

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Duration: 30 Minutes

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Sexual Harassment Prevention for Managers and Supervisors – California (AB 1825/2053)

Harassment can have a very negative impact on an organization's work environment. Managers and supervisors have a responsibility to both their employees and their company to know their role in preventing and responding to all forms of workplace harassment, including sexual harassment and abusive conduct.

This two-hour course is intended to help develop a set of values in managerial and supervisory employees that will assist them in preventing and effectively responding to incidents of workplace harassment. This course is designed specifically to address the sexual harassment and abusive conduct training requirements under California law.

This course was developed with subject matter support provided by Baker & McKenzie. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional and/or legal advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking independent legal advice.

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Duration: 120 minutes

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Combating Medicare Parts C and D Fraud
(January 2018) (Contact hours: 30)

Course Description

Learn about combating Medicare Parts C and D fraud, waste, and abuse (FWA); how to recognize FWA; major laws and regulations pertaining to FWA; potential consequences and penalties associated with violations; and preventing, reporting and correcting FWA.A Medicare Parts C and D Compliance and Fraud, Waste, and Abuse (FWA) Trainings resource document is available that includes content downloads, resources, email boxes and FAQs.

Please copy and paste link below into your browser. https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/Downloads/Fraud-Waste_Abuse-Training_12_13_11.pdf 

At any point in this WBT course, you may print the current page, section, or the entire course by clicking the “PRINT” button at the top of the page.

Target Audience

This course is designed for all Medicare providers. Instructions for Participation

NOTE: There is no continuing education offered for this WBT.

Please copy and paste the link below into your browser for participation and certificate of completion requirements.https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNEdWebGuide/Downloads/Instructions-for-Participation-Without-Credit.pdf

Learning Objectives

After completing this course, you should correctly:

  • Recognize FWA in the Medicare Program
  • Identify the major laws and regulations pertaining to FWA
  • Recognize potential consequences and penalties associated with violations
  • Identify methods of preventing FWA
  • Identify how to report FWA
  • Recognize how to correct FWA

Hardware/Software Requirements

Please copy and paste the link below into your browser for hardware and software requirements.http://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNEdWebGuide/Downloads/Hardware_and_Software_Requirements_WBT.pdf

CMS Privacy Policy

Please copy and paste the link below into your browser for CMS' Privacy Policy. http://www.cms.gov/About-CMS/Agency-Information/Aboutwebsite/Privacy-Policy.html

For questions regarding the content of this activity, or for technical assistance contact the Medicare Learning Network® at MLN@cms.hhs.gov via e-mail. 

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Medicare Parts C and D

General Compliance Training (December 2015)

Course Description

Learn about Medicare Parts C and D compliance; how compliance programs operate and how compliance programs violations should be reported.

The Medicare Parts C and D Fraud, Waste, and Abuse Training and Medicare Parts C and D General Compliance Training has been revised. This was previously a PowerPoint (PPT) presentation that users would download.

Learning Objectives

By the end of the course, the participant should be able to:

  • Recognize how a compliance program operates; and
  • Recognize how compliance program violations should be reported.

Target Audience

This course is designed for all Medicare providers

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Duration: 20 min.

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California Mandated Reporting Requirements for Abuse

This training was created as a reminder to all employees and contracted providers that California law requires mandatory reporting of known or suspected: Child abuse and neglect, Elder and dependent adult abuse and Domestic violence

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Please inquire for additional courses.